Contact
arrow_forwardarrow_forward

Business service providers

Optimize your business processes and deliver more value with smart technology and data-driven insights.

Speak with an expert
arrow_forwardarrow_forward
1801
AMP
Axi
B-sure
Bringly
Cialdini
De haan
Ecochain
Edge workspaces
Frisia
Get focus
Headfirst
HUSWELL
Intenz
Iwell
Kepler
Maxmilia
Maxxton
Mijn Domein
Newzoo
Orange Charging
Pay
Pro warehouse
RPM
Satelligence
Sportivity
Spotler
Testgorilla
Tias
Valcon
Van hoorne
Vivici
Yuso
Image full width-Mobile

Technology as enabler, customer value as goal

How much time and resources are you losing due to inefficient processes and fragmented customer information?

Research shows that inefficient processes and fragmented customer information lead to significant waste within organizations. For example, an estimated 10% of production is lost due to poor processes.

In business services, even at least 95% of lead time consists of activities that do not add value for the customer.

The commercial challenges of a service organization

/01
Staff shortage
Demand for qualified staff is growing, but supply is shrinking. This leads to overworked teams, delayed projects and customer dissatisfaction, which ultimately hinders your capacity and growth.
/02
Lack of digital transformation
Outdated systems and manual processes slow down your services and increase operational costs. Digitalization is critical to working more efficiently, exceeding customer expectations and staying competitive.
/03
Changing Customer Expectations
Customers expect fast, personalized service and instant communication. If your processes don't move with these expectations, you risk losing customers to more flexible competitors.
/04
Compliance and regulation
Increasingly strict and changing regulations slow down your processes and increase the risk of costly mistakes. This can lead to fines and diminished reputation.
/05
Competitive pressure
New players and innovative services are changing the market. Without distinctive value propositions and efficient processes, it becomes more difficult to retain customers and win new ones.
/06
Customer Retention
An inconsistent customer experience and slow follow-up lead to customer loss. Retaining existing customers requires continuous attention, personal communication and efficient service processes.

Strategic advice for your digital transformation

We analyze your current processes and offer customized advice to address your challenges. With the right digital strategy and smart tools, we ensure seamless workflows, user-friendly processes and customer-oriented solutions. This keeps you flexible without compromising on quality.

image 1905
icons square partners

Optimize your processes with smart technology

We implement tools like HubSpot, Oneflow and Aircall to automate your processes and make them more efficient. From customer communications to workflow management, we make sure technology fits seamlessly with your operations. As a result, you work faster, reduce manual work and keep more time for your customers.

Rogier

Why service companies choose BONANA

Business services is all about delivering value to your customers. We help you streamline and digitize processes so that you're more efficient and responsive to your customers' needs. With the right technology and strategies, you can not only meet but exceed expectations.

Their success is our mission - we're about growth that lasts.

/01
Go-to-Market strategy
We develop an effective GTM strategy, focused on who your customers are, what you offer them and how you reach them. Not a generic approach, but tactics that really work for your business.
/02
HubSpot implementation
We optimize your marketing, sales and service processes in HubSpot. Everything is integrated and streamlined so teams work together more efficiently and your customer journey is predictable, measurable and smooth.
/03
HubSpot website
We design and build customer-focused websites in HubSpot that reinforce your brand and increase conversions. Personalized content, smart automation and a seamless customer journey are key for maximum impact.
/04
Automation and AI
Automate repetitive tasks and use AI for smarter customer interactions. From sales call preparation to personalized marketing campaigns, it's all about efficiency.
/05
Insight and reporting
Make your commercial performance predictable with data-driven insights and reporting. We deploy HubSpot for clear dashboards and reports that drive revenue and growth.
/06
Training and support
We train your marketing and sales departments to use HubSpot to its full potential. From onboarding to support, we make sure your team works successfully.
1801
AMP
Axi
B-sure
Bringly
Cialdini
De haan
Ecochain
Edge workspaces
Frisia
Get focus
Headfirst
HUSWELL
Intenz
Iwell
Kepler
Maxmilia
Maxxton
Mijn Domein
Newzoo
Orange Charging
Pay
Pro warehouse
RPM
Satelligence
Sportivity
Spotler
Testgorilla
Tias
Valcon
Van hoorne
Vivici
Yuso

What our customers say about us

Uitstekende service met een deskundig team! BONANA heeft ons bedrijf geholpen bij het opzetten van geautomatiseerde workflows in HubSpot. Ze hebben ook geweldige ondersteuning geboden bij de migratie van Pipedrive naar HubSpot. Als resultaat hebben we besloten om Bonana te vragen een nieuwe website te bouwen op basis van HubSpot CMS. Bedankt, Bonana Team!

Jasper Boogert

Jasper Boogert

Algemeen directeur

Alle medewerkers hebben een zeer klantgerichte aanpak. BONANA heeft me vanaf het begin geïmponeerd. Alle medewerkers ademen hun klantgerichte aanpak. Ze helpen je altijd en denken proactief mee, zowel op het gebied van design, ontwikkeling als marktgerichte strategieën. Ik zou ze dan ook altijd aanbevelen en sluit niet uit dat ik vaker met deze toppers ga samenwerken!

Sven den Boer

Sven den Boer

Marketing & Sales manager

Complexe case, maar geen probleem voor Bonana De samenwerking met Bonana is heel prettig. Eigenlijk is geen vraag te gek, ondanks de vrij complexe case die we hebben / hadden liggen. Ze zijn altijd bereikbaar en gaan altijd direct aan de slag als het wordt gevraagd. Heel fijn ook dat je contact hebt met in principe één vast persoon, in ons geval Remco, die alles ins en outs weet! We kijken uit naar de verdere samenwerking.

Denise Aarnink

Projectmanager E-commerce

Fijne samenwerkingen met Bonana Het is heel fijn samenwerken met Bonana. Ze zijn vakkundig en denken met je mee om je processen te verbeteren. En niet te vergeten, het is ook leuk om met de mensen van Bonana samen te werken. Ik had me geen betere partner voor kunnen stellen.

Rick van der Helm

Rick van der Helm

Kwaliteitsmanager

Pleasant collaboration - Marketing & Service Hub Pleasant collaboration with BONANA and hands-on help for the marketing hub. From segmenting our database for mailing lists, marketing automation through workflows and reporting, BONANA is always ready to support us. The team helps us get the most out of HubSpot.

Bart van der Geest

Bart van der Geest

Head of Marketing Communication

“Het implementeren van het Bowtie Model met bijhorende KPI's zorgde voor volledige alignment tussen ons marketing-, sales- en customer success-team.

JP

Jean-Paul Godfroy

Founder & CEO

bob

Do you also want predictable and scalable commercial processes?

Schedule a session with Bob
arrow_forwardarrow_forward

Frequently asked questions about challenges for Service companies

What can BONANA do for companies within the business services industry?

BONANA offers custom HubSpot CRM implementations, marketing automation, and RevOps strategies to drive growth and efficiency. Looking for a stat-of-the-art website based on the Content Hub? Check out our case studies and judge for yourself. We'd be happy to help.

What makes BONANA unique compared to other agencies?

We combine in-depth knowledge of HubSpot with a hands-on approach and strategic insight, always focusing on the customer's goal. We are also hands-on, innovative and always with a touch of humor! Take ool a look at our facebook;)

Over ons

What types of companies does BONANA work for?

We work primarily with companies in the SaaS sector, professional services, and business services looking to grow and improve efficiency. We also see traction from the e-commerce and retail sectors. Overall, it's really only B2B organizations looking to grow. Do you fall within our ICP? If so, give Jasey a call.

Can BONANA help with website design and development?

Yes, we design and develop modern websites that are fully integrated with HubSpot and focused on conversion and user experience. How we do this, we explain on this page.

What results can I expect from working with BONANA?

Customers often experience higher conversion rates, better customer insights, and improved internal collaboration thanks to optimized workflows and reporting.